Our Premium Cat Sitter Insurance

We are proud to provide each of our independently-contracted Meowtel cat sitters with insurance coverage. When you make a reservation through Meowtel, your property and cat(s) will be automatically covered through our insurance in the event that things don't go as planned.

Below is a breakdown of our policy's coverage:

• Any cat listed on a Meowtel reservation while under a Meowtel cat sitter's care, custody or control
• Sudden illness, injury, death, theft, or mysterious disappearance of a cat if any of these were directly caused by a cat sitter's actions and evidence can be provided
• Property damage if the damage is directly caused by a cat sitter's actions and evidence can be provided
• Property theft if the theft is directly caused by a cat sitter's actions and evidence can be provided
• $250 deductible per occurrence, which is covered by the cat owner

• Urgent Care/ER office visit co-pays if medical care is required due to a bodily injury caused by a cat listed on a Meowtel reseravtion, for up to 30 days after the incident occurs

• Injuries or damage to any human other than the Meowtel cat sitter booked during the reservation
• Injuries or damage to any other cat(s) other than the cat(s) listed on the Meowtel reservation
• Injuries or damage to a cat sitter that is caused by their own actions or oversight while in a client's home
• Veterinary care or costs associated with any sudden illness, injury, or death due to natural causes
• Veterinary care or costs associated with any pre-existing medical conditions
• Veterinary care or costs associated with any sudden illness, injury, or death due to natural causes or a pre-existing medical condition after a Meowtel reservation ends
• Sitting/Hosting operations in the sitter's own home
• Any incident that may occur during a Meet & Greet
• Any incident that may occur during a reservation that was not confirmed and paid for through Meowtel.com
• Any cat where the cat owner wants the cat sitter to let the cat outside at any point during the reservation

• Insurance will be completely void on a reservation that includes any indoor/outdoor cat, outdoor cats, or feral cats. We do not guarantee the safety or well-being of any cat that is allowed outside the home.
• Insurance may be void on any reservation where an individual unrelated to Meowtel has access to and enters the client's home

• Any incident occurring during a reservation must be reported during the reservation or within 72 hours of the last date listed on the reservation
• Please call 1-844-MEOWTEL to report an incident. A reservation specialist will be happy to assist you!
• Full documentation must be provided in order to begin processing any eligible money back guarantee or insurance claim

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