844-636-9835 Find a Cat Sitter

Open Job: Support Specialist - Supply

About Us:

We are Meowtel.com, the #1 cat sitting app in the U.S. and we’re on a mission to help every cat and cat parent live their best life!

We are looking for self-motivated and pawsitive Support Specialists to join our Supply Team (sitters!) to deliver an exceptional experience to every applicant and active member of our sitter community.

We are a dedicated team with a do-er mentality but most importantly...we love cats. We will give preference to candidates based in the Americas, but we’re open to applications from anywhere in the world.

About the Work

We're a marketplace platform powered by people, so ensuring that we on-board the right sitters and fully support them through their Meowtel journey is key to delivering on our purrfect hospitality promise to our customers. This role is fast-paced, requires a significant amount of multi-tasking, and excellent communication skills are a must.

We're a remote-first team, spanning coast to coast in the US and all the way down to Argentina. We collaborate and work together primarily through Slack, along with several weekly team calls over Zoom. We love emojis, cat GIFs, happy hours ("happy meowers"), and work-life balance. We offer unlimited paid time off and remind one another to take vacations. We treat our own kitties as if they're an extension of the team, with lots of stories and photos being shared on a regular basis.

As a startup, we don't have unlimited resources, but we'll do our best to offer you a competitive compensation package with the opportunity for results-driven bonuses. As we grow, so can you.

What You'll Do Here:
About You:

We're looking for Support Specialists who have at least 1 year of experience under their belt and can speak fluent "Google," meaning you use the available resources you have to come up with solid solutions and new ideas.

You can expect a hands-on onboarding and training process during your first two weeks followed by on-going support, check-ins, and collaboration. We're building Meowtel to be the leader in cat services, and we want you to grow with us.

This is a remote, full-time position but our preference is for you to be able to work at least 1 shift on Saturday or Sunday (between 9am-6pm on any U.S. time zone).

Pay & Benefits:

Our compensation package will be competitive for where you live, or where you spend most of your time. We offer unlimited paid time off to all employees and contractors, subject to your manager's approval.

For our full-time employees in the US, you'll be eligible to receive health/dental/vision insurance through United Healthcare.

Applicants outside of the US will be offered a contractor role.

How To Apply:

Please submit your application by Sunday, August 7th at 9pm PST. We'll review all applications over the next week and extend interview offers by August 12th. Interviews will take place in late August. The first-round interview is a conversation with your future colleagues and manager. Second-round interviews consist of a technical test using our systems and responding to real emails. Third-round interviews consist of a brief conversation with our CEO and Founder.

We'll be in communication with you throughout the process so you know where you stand at all times.

We're an equal opportunity employer and a woman-led company; we encourage candidates from all backgrounds and identities to apply.

We look forward to reviewing your application!

Find a cat sitter near you

View all locations

New York
New York

Los Angeles
California

Chicago
Illinois

San Francisco
California

Dallas
Texas

San Diego
California

Seattle
Washington

Austin
Texas

Portland
Oregon

Oakland
California

Denver
Colorado

Boston
Massachusetts