Talk to Humans
(or a cat if you're lucky)
Help & FAQ
How do I cancel a reservation on a client?
What should I do if there is an emergency?
What should I do if I lose a key or get locked out?
What should I do if a cat becomes sick or injured?
What should I do if I cannot find the cat anywhere?
What if I encounter an uncomfortable situation?
What do I do if a client asks to see my ID?
Do you screen customers?
How can I best prepare for emergency weather conditions while cat-sitting?
For Cat Sitters
For Cat Parents
Alerts & Advisories
Meet & Greets/Client Care Preparation
During the Reservation
Emergencies and Sitter Safety
Ratings & Reviews
Modifying, Cancelling, & Refunds