COVID-19 Safety Guidance
Last updated: April 6, 2022 at 2:00pm PST
In order to keep our community safe and be able to continue offering our services during COVID-19, we have developed a 5-step checklist for our customers.
Our recommended safety plan while conducting reservations is as follows:
Prior to setting up the Meet & Greet, please disclose your vaccination status to your sitter as that may affect whether or not you proceed with an in-person or virtual Meet & Greet.
Conduct Meet & Greets with your sitter via FaceTime, Zoom, or Skype if you have keyless entry. In-person Meet & Greets may be conducted if both parties are comfortable doing so.
For the key exchange or in-person Meet & Greet, it is encouraged that both parties wear a face mask.
Sitters are not required to wear a face mask while making visits in the client's home, regardless of their vaccination status. Face masks do not need to be worn during overnight reservations.
For the key drop-off, do the same as step 3.
If a sitter starts to feel ill while conducting a reservation and they are exhibiting COVID-19 symptoms, they should let you know and contact us immediately to ensure we have a backup care solution in place in the event that you opt to have a replacement sitter take over the reservation.
Please chat with your sitter before making a reservation to ensure both parties' expectations can be met and the reservation can be conducted safely. If you have any questions or need assistance with a safety plan for your home and for your kitties, please call or email The Bellhop.