Meowtel's Help/FAQ
COVID-19 Safety Guidance
Last updated: 6/29/21 at 12:00pm PST
In order to keep our community safe and be able to continue offering our services during COVID-19, we have developed a 6-step checklist for our sitters and customers.
Our recommended safety plan while conducting reservations is as follows:
Conduct Meet & Greets with your sitter via FaceTime, Zoom, or Skype if you have keyless entry.
For the key exchange or in-person Meet & Greet, any unvaccinated individual should wear a face mask.
Sitters should arrive to each kitty visit with recently washed or sanitized hands and a face mask if they are unvaccinated. Sitters no longer need to wear a face mask during visits if they are fully vaccinated.
Sitters should wash their hands throughout the visit.
For the key drop-off, do the same as step 2.
If a sitter starts to feel ill while conducting a reservation and they are exhibiting COVID-19 symptoms, they should let you know and contact us immediately to ensure we have a backup care solution in place.
Wearing a face mask while in public and limiting your interaction with other humans have a significant impact on protecting yourself from COVID-19. If you are diligent about following steps 1-5, you should have a purrfect reservation!
We also understand that each of our sitters may choose to conduct their reservations in a modified fashion during this time, which may include shorter "wellness" visits or specific cleanliness requirements prior to accepting a booking.
Please chat with your sitter before making a reservation to ensure both parties' expectations can be met and the reservation can be conducted safely. If you have any questions or need assistance with a safety plan for your home and for your kitties, please call or email The Bellhop.