Meowtel's Help/FAQ

How do I report an incident for a potential insurance claim?

Email [email protected] or call/text us at 1-844-MEOWTEL for assistance. To be considered, the incident needs to be reported during the reservation or within 72 hours of the reservation's end date. A $250 deductible* per incident, payable by the Sitter for injury to the Customer’s cat or by the Customer for injury to the Sitter caused by the Customer’s cat. Requests for coverage that do not exceed $250 will not trigger any Meowtel Insurance coverage. All claims are subject to Meowtel Insurance provider’s acceptance and approval and the terms and conditions of our insurance policy. We are not responsible for any denials of claims by our insurance provider.

*[deductible]: A deductible is the amount of money an insurance company has you pay before they cover the rest of the cost.