Meowtel's Help/FAQ

For Cat Parents

Is there anything I need to do to be covered by the insurance?

Yes. ALL of the following must be met:

Vet Release Form and My Cats section are correctly and fully completed on Meowtel
All cats are listed in My Cats and are also listed on the reservation

Note: Being a cat-centric platform, Meowtel can only guarantee that our sitters are qualified with cats. Therefore, we do not insure pets other than cats.

The reservation is confirmed and paid for through Meowtel

Note: An incident that may be eligible for an insurance claim or our service guarantee must be reported during the reservation or within 72 hours of the reservation's completion.

See all questions under "For Cat Parents"