Meowtel's Help/FAQ

Is there anything I need to do to be covered by the insurance?

Yes. ALL of the following must be met:

• Vet Release Form and My Cats section are correctly and fully completed on Meowtel
• All cats are listed in My Cats and are also listed on the reservation

Note: Being a cat-centric platform, Meowtel can only guarantee that our sitters are qualified with cats. Therefore, we do not insure pets other than cats.

• The reservation is confirmed and paid for through Meowtel

Note: An incident that may be eligible for an insurance claim or our service guarantee must be reported during the reservation or within 72 hours of the reservation's completion.