Is there anything I need to do to be covered by the insurance?
Yes. ALL of the following must be met:
- Vet Release Form and My Cats section are correctly and fully completed on Meowtel
- All cats are listed in My Cats and are also listed on the reservation
Note: Being a cat-centric platform, Meowtel can only guarantee that our sitters are qualified with cats. Therefore, we do not insure pets other than cats.
- The reservation is confirmed and paid for through Meowtel
Note: An incident that may be eligible for an insurance claim or our service guarantee must be reported during the reservation or within 72 hours of the reservation's completion.