Meowtel's Help/FAQ

What is a Meet & Greet?

After you put in a reservation request, you may start setting up your free Meet & Greet by chatting with your sitter via the Meowtel Inbox or clicking the Chat with Sitter button in your Reservations screen. We recommend proposing 2-3 time slots that will work for you so your sitter can quickly cross-check their calendar.

The Meet & Greet is a 15-30 minute meeting with your sitter to help you, your cats, and your sitter get acquainted with each other. It is the best way to make sure your sitter will be the purrfect fit and establish trust between both parties before the reservation takes place.

At the Meet & Greet, please provide your sitter with a copy of your key(s) so they do not have to make another trip to your home to pick it up.

If you are not 100% satisfied with your sitter after the Meet & Greet, we will make it right with our Meowtel Satisfaction Guarantee. Just let us know, and we will cancel your reservation and issue a full refund back to your original payment method.