Meowtel's Help/FAQ

What is your Cancellation Policy?

A 100% credit will be issued to your Gift Card Balance if a confirmed reservation is canceled or modified anytime up to 48 hours prior to the start date of the reservation and the sitter's earnings will be canceled. All timing is based on the sitter's time zone and start date is defined as 12:00am of the first day listed on the reservation.

After the 48 hour mark, no refunds or credits can be issued to the customer for any cancellations or modifications and the sitter will still receive their full earnings.