Meowtel's Help/FAQ

What is your Cancellation Policy?

Any reservation can be cancelled or modified up to 48 hours prior to the start date of the reservation.

Customers will receive a 100% credit back to their Wallet for a reservation that is canceled or modified anytime up to 48 hours prior to the start date of the reservation. The credit will appear on the Wallet page of your Dashboard.

After the 48 hour mark, no credits can be issued for any cancellations or modifications.

*Note: All timing will be based on the sitter's time zone and start date is defined as 12:00am of the first day listed on the reservation.