Meowtel's Help/FAQ

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For Cat Parents

What is your Cancellation Policy?

Any reservation can be cancelled or modified up to 48 hours prior to the start date of the reservation.

If you cancel anytime prior to the start of the 48 hour window, a full refund, less our Trust & Insurance fee, will be issued.

After the 48 hour mark, no refunds or credits can be issued for any cancellations or modifications.

*Note: All timing will be based on the sitter's time zone and start date is defined as 12:00am of the first day listed on the reservation.

Meowtel is helping every cat and cat parent live their best life! Our vetted and insured cat sitters bring the purrfect hospitality to you.