Meowtel's Help/FAQ

What is the Meowtel Gift Card Balance?

Meowtel accepts payment for reservations and all related transactions via a registered user's Gift Card Balance ("Balance"). The Balance can be reloaded via any major debit or credit card at the time of sending in a reservation request. In the event a reservation is canceled and meets the requirements of our Cancellation Policy, the reservation amount will be automatically credited back to the account's Balance.

General Terms & Conditions:

-Balances can be applied to reserve a sitter or tip a sitter.

-Balances are non-transferable and can be refunded back to a customer's original payment method upon request. Email [email protected] or Live Chat with us for assistance with refunds, we'd be happy to help!

-The Balance can be used to store bonuses and earn rewards.