We're Open! 100% satisfaction guarantee on your first Meowtel reservation* -
100% satisfaction guarantee
We are currently accepting reservations and we're committed to connecting you with the most qualified and
loving cat sitters. Please visit our COVID-19 Safety Guidance to learn how we're keeping our community safe. If you are unsatisfied with the sitter you
reserved after completing your first reservation on Meowtel, then we have a 100% money
Allow us to bring the purrfect hospitality to you!
*To be eligible, you must have fully completed your User Profile, Cat Profile(s), and Vet Release Form.
You pay for your reservation during the online booking process. On the final checkout screen, you will be prompted to pay via your Meowtel Wallet.
Your Meowtel Wallet can be reloaded via any major credit or debit card. The Wallet is used to book sitters, send tips, and even earn rewards and bonuses! Wallet balances are valid for an additional 12-months every time you reload or book a sitter.
If your sitter declines or fails to respond to your request within 7 days, you will not be charged for the reservation and the pending charge will be credited back to your Wallet. If the sitter accepts the request, your Wallet will be debited for the reservation amount.