Meowtel's Help/FAQ

How do I pay for my reservation?

You pay for your reservation during the online booking process. On the final checkout screen, the system will ask you to enter a payment method (Visa, Mastercard, AMEX, Discover), if you have a Meowtel Account Balance available, it will be used towards the reservation total.

The Meowtel Account Balance is used to book sitters and send tips.

If a sitter declines your request or fails to respond to your request within 24 hours, the pending charge will be credited back to your Meowtel Account Balance.

Meowtel Account Balances can be refunded back to a customer's original payment method upon request. Email [email protected] or Live Chat with us for assistance with refunds, we'd be happy to help!