Meowtel's Help/FAQ

For Cat Parents

What is the Meowtel Wallet?

Meowtel accepts payment for reservations and all related transactions via a registered user's Meowtel Wallet ("Wallet"). The Wallet's balance can be reloaded via any major debit or credit card. In the event a reservation is canceled and meets the requirements of our Cancellation Policy, the reservation amount will be automatically credited back to the Wallet.

General Terms & Conditions:

-Wallet balances can be applied to reserve a sitter or tip a sitter.

-Wallet balances are valid for 12-months and automatically re-validate for an additional 12-months every time you reload or book a sitter.

-Wallet balances are non-transferable and non-refundable.

-The Wallet can be used to store bonuses and earn rewards.

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