Meowtel's Help/FAQ

Wallet Terms & Conditions

Meowtel accepts reservation payments made via debit cards, credit cards, or a registered user's Meowtel Wallet ("Wallet"). Funds are automatically added to the Wallet when a customer cancels a reservation that meets the requirements of our Cancellation Policy. Customers can use their Wallet funds towards any future reservation by applying, one at a time, any coupon code listed in their Wallet.

General Terms:

-Wallet Funds are non-refundable and non-transferable.

-Wallet Funds have no cash value and cannot be exchanged for cash or other monetary consideration.

-Wallet Funds cannot be applied to tip your sitter.

-Any partially used coupon code will be deposited back into your Wallet as a new coupon code.

-Each coupon code is valid for one year after it has been added to your Wallet.

-Expired coupon codes are not eligible to receive any cash or credit reimbursements.