Our Purromise: 100% satisfaction guarantee on your first Meowtel reservation* -
100% satisfaction guarantee
Meowtel is committed to connecting you with the most qualified and
loving cat sitters. If you are unsatisfied with the sitter you
reserved after completing your first reservation on Meowtel, then we have a 100% money
Allow us to bring the purrfect hospitality to you!
*To be eligible, you must have fully completed your User Profile, Cat Profile(s), and Vet Release Form.
What do I do if a sitter requests me to pay them outside of Meowtel?
By no means should you agree to this request. Payments outside of Meowtel (e.g. cash, check, Venmo, etc.) violate our Terms of Service and we do not honor or provide insurance coverage for these reservations.
If we identify that a sitter-customer agreement was made outside of Meowtel, we may deactivate your account and the sitter's account, with or without notice.
Always report outside payment requests to us by sending an email to email@example.com or calling/texting 1-844-MEOWTEL.