Our Purromise: 100% satisfaction guarantee on your first Meowtel reservation* -
100% satisfaction guarantee
Meowtel is committed to connecting you with the most qualified and
loving cat sitters. If you are unsatisfied with the sitter you
reserved after completing your first reservation on Meowtel, then we have a 100% money
Allow us to bring the purrfect hospitality to you!
*To be eligible, you must have fully completed your User Profile, Cat Profile(s), and Vet Release Form.
A 100% credit will be issued via a coupon code for any reservation that is canceled anytime up to 48 hours prior to the start date of the reservation. The coupon code will appear on the Wallet page of your Dashboard.
After the 48 hour mark, no refunds or credits can be issued for any cancellations or modifications, even if the reservation is being shortened. Please be respectful of your sitter's time.
Note: All timing will be based on the sitter's time zone and start date is defined as 12:00am of the first day listed on the reservation.