🧡Our Purromise: 100% satisfaction guarantee on your first Meowtel reservation* -
100% satisfaction guarantee
Meowtel is committed to connecting you with the most qualified and
loving cat sitters. If you are unsatisfied with the sitter you
reserved after completing your first reservation on Meowtel, then we have a 100% money
Allow us to bring the purrfect hospitality to you!
*To be eligible, you must have fully completed your User Profile, Cat Profile(s), and Vet Release Form.
When will my sitter accept/decline my reservation request?
Each sitter has 7 days to either accept or decline your request because some prefer to have a Meet & Greet first to ensure that it is a purrfect fit. After 7 days, the request will expire and you can put in a request for a different sitter. You will not be charged for any declined or expired reservation requests, but there will be a pending charge on your card until the sitter responds to the request.