Meowtel's Help/FAQ

When will my sitter accept my reservation request?

Most sitters respond within minutes, but please allow up to 4-6 hours to hear back.

Each sitter has 12 hours to either accept or decline your request. After 12 hours, the request will auto cancel and you can put in a request for a different sitter. If the reservation request gets auto canceled, the pending charge will be credited back to your Gift Card Balance.