Meowtel's Help/FAQ

When will my sitter accept my reservation request?

Most sitters respond within minutes, but please allow up to 24 hours to hear back.

Each sitter has 7 days to either accept or decline your request because some prefer to have a Meet & Greet first to ensure that it is a purrfect fit. After 7 days, the request will expire and you can put in a request for a different sitter. You will not be charged for any declined or expired reservation requests, but there will be a pending charge on your card until the sitter responds to the request.