Meowtel's Help/FAQ
What services does Meowtel offer?
Meowtel offers 2 different in-home service types:
Drop-in visits: The sitter will visit your home once, twice, or even three times per day. These visits can be booked for 20-minute, 45-minute, or 90-minute increments.
Overnight stays: The sitter will stay overnight in your home for a minimum of 12 hours and a maximum of 14 hours, though this may vary slightly depending on the sitter's schedule. Overnights include a dinner feeding and breakfast feeding the next morning.
Every visit, regardless of the service type, will include:
- Feeding and refreshing the water
- Cleaning the litter box
- Playtime and cuddles
- Providing medication (if applicable)
- Photo or video updates provided by your sitter
Sitters will also take care of some light house duties such as bringing in the mail or watering a few plants. However, keep in mind that we do not vet our sitters for their ability to take care of houseplants or any other pets besides cats.
We do not offer nor do we vet our sitters for:
- Cat boarding or kenneling, where the cats stay in the sitter's home
- Cat grooming
- House sitting (long-term or 24/7)
If these types of arrangements are made through Meowtel, both parties will be completely uninsured and the sitter's listing may be suspended for violating our service offerings.