Our Purromise: 100% satisfaction guarantee on your first Meowtel reservation* -
100% satisfaction guarantee
Meowtel is committed to connecting you with the most qualified and
loving cat sitters. If you are unsatisfied with the sitter you
reserved after completing your first reservation on Meowtel, then we have a 100% money
Allow us to bring the purrfect hospitality to you!
*To be eligible, you must have fully completed your User Profile, Cat Profile(s), and Vet Release Form.
Will the sitter care for my other pets that are not cats?
It depends on the sitter. Before reserving with a sitter, tell them about how to take care of your other pets and ask them whether or not they feel comfortable with it. Please note that any pets, other than the cats listed on the reservation, are not covered by our premium insurance.
Meowtel is a cat-centric platform and we can only guarantee that our sitters are qualified with cats. Therefore, in this situation, a Meet & Greet is highly recommended to ensure that the sitter can provide the best care possible for your pets.
To learn how to contact a sitter before making a reservation, click here.