Meowtel's Help/FAQ

Can I refer clients to other sitters?

You are only allowed to refer our customers to other Meowtel Cat sitters.

Regardless of whether there are other sitters in your area or not, referring customers to random friends, Instagram accounts, or competitive websites will result in immediate deactivation. Our customers come to Meowtel for the trust & safety that our community offers. Breaking that trust does not support our mission of helping every cat and cat parent live their best life.

Here's how to handle the situation:

Client: I look forward to meeting you! I hope these dates work for your schedule.

Acceptable Sitter Responses:

1. I'm sorry! I just became fully booked for those dates. Please reach out to Meowtel for assistance with finding another sitter.

2. I'm sorry! I just became fully booked for those dates. It looks like Rebecca is available and she is great! Here is her profile: https://meowtel.com/sitter/476641ea24/mama-p-kitty-castle.

Unacceptable Sitter Responses:

1. I'm sorry! I just became fully booked. Go check out my friend @catluvr546394 on Instagram! She sits for me.

2. I'm sorry! I just became fully booked. I think dallascatboarding.com can help you though.

3. I'm sorry! I just became fully booked. My friend Tina is really good with cats. Her email is tinasmith@domain.com.