Meowtel's Help/FAQ

What should I do if a cat becomes sick or injured?

Take the following steps:

1. If the symptoms appear to be life-threatening, immediately take the cat to the vet on the client's Vet Release Form

2. If NO Vet Release Form has been completed, call the cat parent immediately for guidance on where to take the cat. Note: We do not advise taking the cat to the vet until you have written or verbal authorization from the cat parent. You could run the risk of not being reimbursed by the cat parent.

3. Contact the cat parent and share the cat’s behavior changes/symptoms

4. Notify Meowtel by calling/texting 1-844-MEOWTEL or emailing bellhop@meowtel.com

5. Keep the cat parent and Meowtel updated with the diagnosis, course of action, and outcome