We're Open! 100% satisfaction guarantee on your first Meowtel reservation* -
100% satisfaction guarantee
We are currently accepting reservations and we're committed to connecting you with the most qualified and
loving cat sitters. Please visit our COVID-19 Safety Guidance to learn how we're keeping our community safe. If you are unsatisfied with the sitter you
reserved after completing your first reservation on Meowtel, then we have a 100% money
Allow us to bring the purrfect hospitality to you!
*To be eligible, you must have fully completed your User Profile, Cat Profile(s), and Vet Release Form.
Injuries, illnesses, disappearances, or deaths to the listed cats that are caused by sitter negligence
Injuries to the sitter that are caused by the listed cats
Damages or theft to the property at the address listed on the reservation that are caused by sitter negligence in the case of drop-in visits/overnight stays
The following will not be covered:
Injuries, illnesses, disappearances, or deaths of cats that occur during the Meet & Greet or during a time where the cats are intentionally let outdoors, per a cat parent's instructions
Injuries, illnesses, or deaths of cats that result from pre-existing conditions and/or natural causes
Damages or theft to property at the address listed on the reservation that occur during the Meet & Greet or result from third parties other than the reserved Meowtel Cat sitters, animals other than the listed cats, or natural causes
Injuries to the sitter that are caused by anything other than listed cats
For more information on our insurance, click here.
An incident that may be eligible for an insurance claim or our service guarantee must be reported during the reservation or within 72 hours of the reservation's completion.