We're Open! 100% satisfaction guarantee on your first Meowtel reservation* -
100% satisfaction guarantee
We are currently accepting reservations and we're committed to connecting you with the most qualified and
loving cat sitters. Please visit our COVID-19 Safety Guidance to learn how we're keeping our community safe. If you are unsatisfied with the sitter you
reserved after completing your first reservation on Meowtel, then we have a 100% money
Allow us to bring the purrfect hospitality to you!
*To be eligible, you must have fully completed your User Profile, Cat Profile(s), and Vet Release Form.
Our sitters reserve the right to cancel a reservation if a home does not meet satisfactory cleanliness or comfort standards. Please contact us immediately after the Meet & Greet if you feel the home is not fit for service so we can cancel the reservation and assist the customer with finding a new sitter.
Below are examples of why a sitter may cancel due to health and comfort concerns while in, or while entering, certain home environments:
Excessive cat dander, hair, or dust
Excessive litter box/bathroom accidents or cat vomit, particularly in carpeted areas
Pest or parasite infestations
Extreme indoor temperatures
Point of entry obstructions caused by overgrown vegetation or insect habitats
We want you to have a purrfect experience and that starts with ensuring our customers' homes are in a clean and comfortable state for when you arrive.