Meowtel's Help/FAQ

Can I charge extra for parking, medications, or add-on services?

For our customers, nothing is more annoying than having to negotiate for every little aspect of the service. We never recommend that you haggle or negotiate price.

Your set rates should be the "all-in" rate for the average customer you have. This will vary depending on city, the cat's health, and the requirements of the customer, but below are some real-life examples to help you set your rates.

Examples:

Customer in downtown Los Angeles with 2 special needs cats

• Metered parking is $4.00/hour
• Gas is $3.50 per gallon and it takes you 15 minutes to get there
• One cat needs a pill, 1x per day
• One cat needs an insulin shot, 2x per day

= Base rate: $20/visit, +$2 for parking each visit, +$2 for gas, +$5 for medication = $29 for a 1x visit

Customer in Brooklyn with 1 healthy cat

• Subway fare is $2.75 one-way

= Base rate: $20/visit, +$5.50 for round-trip subway fare = $25.50 for a 1x visit

Customer in Austin with 3 kittens

• Metered parking is $1.00/hour
• Gas is $2.50 per gallon and it takes you 20 minutes to get there

= Base rate: $20/visit, +$1 for parking, +$2 for gas, +$1 for time premium = $24 for a 1x visit