Meowtel's Help/FAQ
Can I charge extra for parking, medications, or add-on services?
For our customers, nothing is more frustrating than having to negotiate for every little aspect of the service. We never recommend that you haggle or negotiate price.
Your set rates should be the "all-in" rate for the average customer you have. This will vary depending on city, the cat's health, and the requirements of the customer, but below are some real-life examples to help you set your rates.
Examples:
You service customers in Downtown Los Angeles who have cats with special needs
- Metered parking is $4.00/hour
- Gas is $6.00 per gallon and it takes you 15 minutes (2 miles) to get there
- Your kitty clients require pills, injections, and sometimes topicals so most visits are 45 minutes long
= Base rate: $40/45min visit, +$4 for parking each visit, +$1.50 for gas = $45.50 per 45-minute visit
You service customers in Brooklyn who typically have healthy cats
- Subway fare is $2.75 one-way
= Base rate: $27/20min visit, +$5.50 for round-trip subway fare = $32.50 per 20-minute visit
You service customers in central Austin who tend to have 3+ cats, but you live in the suburbs
- Metered parking is $2.00/hour
- Gas is $4.00 per gallon and it takes you 20 minutes to get there without traffic, 50 minutes with traffic