🧡Our Purromise: 100% satisfaction guarantee on your first Meowtel reservation* -
100% satisfaction guarantee
Meowtel is committed to connecting you with the most qualified and
loving cat sitters. If you are unsatisfied with the sitter you
during your first reservation on Meowtel, then we have a 100% money
Allow us to bring the purrfect hospitality to you!
Meowtel handles all payments between customers and sitters securely. When you make a reservation request, you will be prompted to authorize a charge on your card of choice for the reservation total. You may see a pending charge on your card for up to 7 days, which is when reservation requests expire.
If the sitter declines the request, you will not be charged for the reservation request and the pending charge will be completely removed from your card. If the sitter accepts the request, your card will be charged for the authorized amount. If you have questions about cancellations or refunds, please see the Cancellations FAQ.