I’m extremely disappointed and upset at how this went. I arranged for and paid for Matt to come to my home and care for my cat Sawyer for 12 days, 45 minutes each day. My ring camera recorded that he was only here the full 45 minutes for 2 of those days. He was here a few minutes short for another 3 days. On 6 days his visits were around half of the 45 minutes. One day her was only here for 13 minutes! This is unacceptable and neglectful. I’m working with Meowtel on a refund. This hasn’t happened often and I still would recommend Meowtel but unfortunately it isn’t the first time I’ve had an issue with one of their cat sitters. I strongly recommend using camera recording for cat sitting services and that the recordings are checked daily if possible. I was out of the country with limited internet access so wasn’t able to do that. Sawyer was anxious and stressed when I got home. That is not normal for him. I trusted that he would be well cared for - not just given food and water but social contact with a person, which he really needs. I feel horrible and very sad about what he had to endure for so many days.

Matthew was amazing with both of our cats. One tends to be very shy and she warmed up to him right away! Great communication and he managed my diabetic cats insulin shots flawlessly.

We had a wonderful experience with Matthew! He took excellent care of our two cats while we were away, including managing our diabetic cat’s insulin injections and feeding schedule with great attention and care. It gave us so much peace of mind knowing that our cats were not only safe but also getting lots of love and attention. Matthew was reliable, communicative, and clearly very comfortable handling the extra responsibility that comes with caring for a diabetic pet. Our cats were happy and relaxed when we returned, which says everything. We would absolutely recommend Matthew to anyone looking for a trustworthy and compassionate pet sitter!

Matthew did a wonderful job caring for our senior cat Donut! She was so comfortable and affectionate with him from their first meet-and-greet. He clearly adores cats and is such a thoughtful caregiver. We felt great knowing Donut was enjoying time with Matthew while we were away. He brushed her on every visit, and sent adorable pictures of Donut with timely updates letting us know she was doing great! Matthew also kept the areas around her food and litter box very tidy which was greatly appreciated since Donut can be a little messy. We had a terrific experience working with Matthew and we would love to have him care for Donut again in the future. I highly recommend him!

This is my 3rd time with Matthew. One of my cats hides - even from me - but seems to accept him (more than anyone else). My other cat adores him! He always sends great pics and I know my fur babies are well taken care of. I'll continue using him as long as he'll have us. 😘

Matthew provided amazing care for my cats. He was clearly knowledgeable, friendly, and attentive. When one of my cats turned out to be unexpectedly shy, he was super flexible and accommodating with requests to adjust care & feeding routines so she still got what she needed. His communication was so helpful, with quick and clear updates throughout. I felt my cats were in very good hands and would absolutely use him again!

Matt is amazing! It was my first time using Meowtel and I have a quite social cat and feel really bad leaving him alone. He needs lots of human attention. Matt checked on Gus everyday and spent time hanging out and playing with him. Matt sent daily updates and pictures even though I often didn’t have reception to respond. I could not recommend Matt enough!

Matthew was great. During the meet and greet the cats gravitated to him naturally, even our more skittish one. he was on time, sent pictures daily, and even cleaned up a mess one of the cats had too much fun with. 10/10 - would book again for my babies!

Matthew was engaged with my cat well beyond expectations. He played with her, took pictures and saw to all of her needs and wants. he was a real friend to my kitty.

Matthew is a great cat sitter, very responsive and provided great car to our cats. he was more th a comfortable and able to give injections to our cat. made time away worry free. will definitely book with Mathew again!

Matt is fantastic - my cat Sawyer took to him immediately, which has never happened in the past. He’s detail oriented and has a calm presence that I’m sure Sawyer sensed and trusted.

Second time having Matthew take care of our two cats. He provided excellent care to our two cats. He has been an excellent cat sitter. One of our cats is diabetic and the other had to wear a cone and he was able to provide the right care for both. He provides prompt updates and makes us feel secure knowing our cats are in good care.

Matthew has been our go-to cat sitter since we met him. He is reliable, does great with our cats, and is great with his communication. We are grateful for Matthew because his ability to connect with our troublesome cat means we get to travel and have time away from the house.

Matthew did a wonderful job navigating and adjusting to my kitties moods and quirks. He was gentle and patient in addressing some unexpected challenges. I appreciated his communication and problems solving skills. He provided many pictures and updates which was helpful as it was the longest I had been away. I would definatly recommend.

Matthew took great care of my crew of three! He checked in with texts and pics which helped soothe my anxiety about leaving them with a new sitter in a new city. I will definitely book with Matthew again!

Matt was amazing! He was very attentive with our two boys and they really loved his belly rubs! Matt also went above and beyond when we had an emergency flight delay and we added an extra day last minute. I cant wait to book him again and my cats are looking forward to his returns as well!

My girls love when Matthew visits. He sends pictures of his visits a long with a note about how they’re doing.

Matthew was the best! Meeting him and seeing how much of an enthusiastic person and cat lover he was helped us be able to leave for a few days without stress. Our cat has had some eating and health changes since our move plus his senior age. Our cat was 'out' as in visible and vocal around Matthew which was amazing! And communication with updates and photos was so nice of him!! Our cat recently finished some medication and knowing Matthew can do that if necessary was so good to know ahead of scheduling.

We had a great experience with Matthew and really appreciated his patience, flexibility, and persistence. When our cranky, elderly cat resisted taking her daily pills, he didn’t give up and went so far as to bring pill pockets from his own home to make the process go more smoothly. Though our kitty may not still have been very happy with the whole situation, the humans couldn’t be more pleased!

Matthew did an amazing job with our kitties. We have one that requires twice daily injections and Matthew did awesome with him, and coaxed our shy girl out of her shell. We'll definitely book with Matthew for any future needs!

Matthew’s love and caring for cats was evident when we met with him. Our senior cat stayed hidden but she was happy to see us and was in top top shape. Matthew communicated after each visit and followed (very detailed) instructions with purrfection. We haven’t always had this which makes it more stressful to leave. We are really happy that Matthew looked after her.

Matt took wonderful care of our cat! She needs medication around the same time each day and Matt was able to accommodate this which allowed us to relax knowing she was in good hands. We also appreciated the daily photo updates.

Everything went so smoothly with Matt! The cats loved him and he really cared for them. He also provided timely, informative and sometimes funny updates with pics. Matt will be our go-to sitter from now on!

smooth and clear communication, shared updates from every visit, and took great care of our cats.

We had a fantastic experience with Matthew for our diabetic senior cat! The communication was great and we got detailed updates about the visits!

Matthew always does a great job with our 2 kitties, including our guy with diabetes, and is great with providing updates and pictures.

We love having Matt care for the kitties while we're away. It truly gives us peace of mind knowing a cat lover is caring for them. We felt so bad forgetting to activate his code to enter but he waited patiently until I saw his message and could activate it. Truly appreciate him!

I greatly appreciate Matthew taking care of my boys when I needed it most! My cats were not given the proper attention with a previous Sitter, and Matthew made up for that by hanging out with them and making sure they were snuggled and happy. I could not be more grateful for him stepping up when I needed someone!

Matthew did a great job taking care of my cat. he fed her, scooped litter, and administered her medicine everyday. he was professional and kind, and responded quickly to messages.

Thanks for taking care of my cat, you did a great job at getting him from his hiding places. Thanks for brushing him and taking the photos of him. I think he really liked you visiting him.

Everything went well. Even my shy cats came out to get some human interaction. Mathew even dealt with an unexpected meal-kit delivery.

Matthew was great with my cats. He sent updates and lots of pictures of every visit. My cats fell in love with him rigth away. He even went the extra mile and swept the floor, I hightly recomend Matthew.

My girls love Matthew. He's so sweet and wonderful with them. In addition, he's very respectful of my home. This is my second booking with him and I'll continue to book him as long as he'll have us (Twix, Wanda, and me).

Matthew is great! Trustworthy and reliable. His true love of cats is so obvious. I really appreciated the daily updates and photos. It was reassuring to see that my cat was content and in good hands.

Everything went great. My three cats were happy and healthy when I got home. My trouble-maker hadn't caused chaos. I will use Matthew again.

Matthew was absolutely amazing! We received updates and photos from every visit which helped keep our anxiety at bay with leaving our little one at home. I highly recommend you book him to take care of your furry ones!!

It was such a blessing knowing our kitties were cared for by a true cat person. Matt sent great updates and pictures, we will definitely request him again!

Matthew did a wonderful job once again caring for our kitties while on vacation. I will not hesitate to hire him again.

Would highly recommend Matthew and will continue to book with him. He is always thoughtful and patient with my kitty Tinker whose moods can be unpredictable at times. I appreciate the detailed updates and photos. His communication is great!

Matthew was exceptional! The pictures he sent nice to see that my kitties were happy. He communicated well and kept me apprised of daily happenings.

Matthew is our go-to, another great experience to care for our two cats, one needing insulin.

Matthew took great care of my cat. He sent updates in a timely manner and was very easy to communicate with while I was away.

Matthew was absolutely wonderful! From the second we met him to our last visit he was flexible, kind, and willing to go the extra mile. Our girls loved him. Will definitely use him again in the future!

I have booked with Matthew several times and will continue to do so. He has been so kind and patient with my cat Tinker making adjustments as needed to adapt to Tinkers quirks. Its nice to be able to know Tinker is getting the best care while I am away...helps me to worry less and be able to relax. Matthew is a cat lover through and through and I would highly recommend him.

Matthew is a great sitter. He took care of our cats in a thoughtful way. He is communicative and responsive.

Matthew is outstanding. He loves taking care of my kitties and they get on with him. He's attentive to the details of whatever I ask for and what the pets need. I feel so reassured with Matthew's care.

We have used Matt in the past and he always takes wonderful care of our two boys. This time was no different! Our cats are always relaxed and happy when we return, which is a wonderful sign! We will continue requesting Matt as our sitter!

Matt was great! Very communicative and our kitty warmed right up to him after some initial suspicion :)

So glad there is Meowtel in Minneapolis (Edina) and Matthew was excellent. Response time and taking care of my boy Bubby…will definitely use Matthew again 👍💯💥

Matt was excellent! Communicative and easy to work with, our cat was in very good hands. We would definitely have him care for our cat again and recommend him highly.

my cat connected really well. He sent fun pics

We had a wonderful experience with Matthew! He updated us with photos each time he came over and was responsive when we messaged. We definitely recommend him!

We always love having Matt check in on our kitties, it takes the stress off of worrying about them while we're away.

Always a great cat sitter. I always know my cats are in great care when Matthew looks after them!

as always, great with my special needs kitties

Matthew did a fantastic job caring for our geriatric cat.

Wonderful cat sitter! Took great care of our cats while we were away. We felt like our girls were in excellent hands. Thank you!!

It went very well!

Our 2nd time booking with Matt and he was fantastic with our cat!

Matthew is awesome and great with my special needs kitties.

was a good experience.

Matt is the best, we feel so comfortable leaving knowing our kitties will be well taken care of.

Matthew was great

highly recommend, always wonderful with my kitties

I always feel great knowing Matt has my kitties care covered. It makes being away a little easier!

he is so great and amazing with my special needs kitties

So glad Matt came again to take care of our cat!

Showed care and concerns for our cats. Attention to detail. Great cat sitter.

great job as always, he is Bumble’s new best friend.

perfect kitty watcher. highly recommend and will use again.

Matthew was amazing. He is calm, kind, and clearly loves kitties. Will 100% be hiring him again. So pleased with him!

Matthew is receptive, patient and kind. He is very concerned for the wellbeing of my cats. He goes above and beyond by stepping in last minute when my cats need a visit.

Matt truly loves cats, and if you hire him, you will absolutely NOT regret it.

Matthew is a background-checked cat sitter in the Saint Paul area. Their profile has been verified and their references have been checked by Meowtel.