Meow! How Can We Help?

We have a thorough vetting and approval process which typically takes 7-10 business days to complete. It's free to submit your Meowtel sitter listing, and our process consists of the following steps:

1. Check if we're accepting listing submissions in your area by entering your zip code in the Become a Sitter page
2. Create your Meowtel account
3. Start the application process by showcasing your cat experience and knowledge
4. Create your sitter listing and upload your profile photo
5. Set up your availability and coverage
6. We'll contact your professional references and conduct a background check paid for by Meowtel. Both of these must be successful for approval
7. Final Interview: Demonstrate you're ready to conduct reservations through a video interview with a Meowtel team member

The primary communication method for all sitter application updates is via email. Please ensure communications from Meowtel do not end up in your spam folder so that you do not miss any important notices.

Occasionally, a client may ask to see your government-issued ID to confirm your identity and feel more comfortable with who is coming into their home. Our guidance here is to only show the client your ID, in person, while at the Meet & Greet.

For your own privacy and safety, never send the client a photo or copy of your ID.

Please take the following steps:

1. Contact the cat parent
2. Notify Meowtel by calling/texting 1-844-MEOWTEL or emailing [email protected]
3. Keep the cat parent and Meowtel updated with course of action and outcome