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Services - 16 questions answered

Meowtel offers two types of in-home services:


  1. Drop-in Visits: The sitter will visit your home once, twice, or up to three times per day. These visits can be booked in 20-minute, 45-minute, or 60-minute increments.
  2. Overnight Stays: The sitter will stay overnight in your home for at least 12 hours. The total duration may vary depending on your sitter’s schedule and what you both agree upon. Overnight stays include dinner and breakfast feedings, and you're welcome to discuss any additional preferences or expectations directly with your sitter.


Every visit, regardless of the service type, will include:


  1. Feeding and refreshing water
  2. Cleaning the litter box
  3. Playtime and cuddles
  4. Administering medication (if applicable)
  5. Photo or video updates from your sitter


Sitters will also take care of some light household duties such as bringing in the mail or watering a few plants. However, please note that we do not vet our sitters for their ability to care for houseplants or other pets beyond cats.


We do not offer nor do we vet our sitters for:


  1. Cat boarding or kenneling, where the cats stay in the sitter's home
  2. Cat grooming
  3. House sitting (long-term or 24/7)
  4. Dog walking


If these types of arrangements are made through Meowtel, both parties will be completely uninsured, and the sitter's listing may be suspended for violating our service offerings.